Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Each ticket that you post to our client assistance Department will be responded to in about 60 mins. The common issues shall be answered right away. Nonetheless, if the help question you have posted needs assistance from a certified admin technician, we will address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Expert Tech Assistance Service

  • We are online for you 24x7x365 to offer useful information and customer support as well as to aid you with any issue that you might come across as you are maintaining your virtual server. We can easily assist you with all installed in advance software applications, including your Operating System, server admin panel (in accordance with the VPS type) and the Website Control Panel made completely by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Website Control Panel that is offered at zero cost with your VPS gives an incorporated article base. You can find a bunch of illustrative how to content articles and an array of step by step video tutorials that demonstrate all the necessary web site maintenance responsibilities. You can view them by clicking on the Help or Video keys in the upper right part of each Control Panel section.