A 99.9% Server Uptime
The major benefit of developing your very own web hosting platform is that you do not need to be worried about compatibility issues – you set up a special set of software tools in such a manner as to be compatible with a given set of hardware components. The outcome is something a lot more solid and dependable, because there are fewer potential risks of failure. We’ve built our cloud hosting system atop proven hardware elements plus a seriously tweaked version of SELinux in order to create an exceptionally risk–free home for your personal sites.
That is why, with all our web hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to supply a quality web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an effort to ensure an ultra–fast connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to curtail all possible risks with our cloud hosting packages and despite the fact that our company provides premium client support, there are times when the client is simply not satisfied with what we offer. Or he needs to move to a more powerful hosting solution, such as a VPS server or even a dedicated server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully satisfied, you will receive a refund.
24/7 Technical Support
If you happen to own a hosting firm, your support engineers are very important. This is the reason why we have carefully handpicked a very experienced group of technical support engineers, each with many years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All customer support tickets are replied to within one hour and our average response time is below 20 minutes!