Support Channels

  • Video Tutorials

  • Video Lessons

  • Learn effortlessly the best ways to change a document or transfer a database via our range of how–to video training.

  • F.A.Q.

  • A F.A.Q. Section

  • We will offer you an intuitive Frequently Answered Questions section where you can get answers to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our support team is at your service night and day to answer your technical inquiries. Expect a solution in maximum 60 minutes after you have handed in the ticket.

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Types of Help and Support

  • Shared Hosting Support

  • Web Hosting Assistance

  • If you need help managing your web hosting account, or need more resources for your sites, simply let us know and we’ll give you the perfect resolution.

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  • VPS Hosting Support

  • VPS Servers Assistance

  • Assuming that you need help using the services of your administration interface or with the pre–installed free web applications, just inform us and we will approach you within no more than 60 minutes.

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  • Dedicated Hosting Support

  • Dedicated Servers Support

  • We’ll be online 7 days a week to help you with any given server management procedure or to help you enhance the latest set–up of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of knowledgeable specialists wanting to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year round.
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